A special dog’s life ends with a ‘peaceful passing’

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A special dog’s life ends with a ‘peaceful passing’

Founded in 2015 by veterinarian, Dr. Susan Dailley, Peaceful Passing offers quality of life assessments, in-home euthanasia, aftercare/memorialization services and pet loss support

Saying goodbye is one of the hardest things a pet owner must do.

It is a heart-breaking decision, one that Nicole Lahaie and her family from Guelph had to face a few weeks ago, with a hope to give their beloved dog Simon a peaceful death. 

Euthanasia, or putting your dog to sleep, is sometimes the only way to ease a pet’s pain and suffering. For Lahaie’s gentle Italian greyhound, the time had come when his age was getting the better of him and there seemed more bad days than good. 

Lahaie, her husband Aaron, and 12-year-old son Jasper, had come to the heartbreaking realization that their companion of 18 years was nearing the end of his time with them. 

“I really wanted Simon to have no pain whatsoever. I didn’t want him to have any pain in his life and I knew I had to be strong and give him that,” Lahaie said. 

Lahaie, a member of a Facebook group, specifically for Italian Greyhound dog owners, had posted on how it was getting harder to accommodate Simon.

“I asked for opinions about knowing ‘when it is time’. I got a good forty comments back saying, ‘when you know you know’. And ‘it’s better to do it sooner, rather than later’,” she said. 

Respondents from the group were quick to offer information about a peaceful send-off at home. 

Soon after, Lahaie came across the local organization, Peaceful Passing, a mobile veterinary service that offers compassionate in-home euthanasia and quality-of-life assessments in communities that include Guelph, Wellington County, Kitchener-Waterloo, Cambridge, Hamilton and surrounding areas. 

The goal is to offer the opportunity for a pet to pass peacefully with a beautiful end-of-life experience that honours the gift they were to their family.

“I’m just so glad that I have these opportunities to make a difference and to make such a hard time a little bit easier,” says Dr. Susan Dailley, a veterinarian who founded Peaceful Passing in 2015.

“Even though it doesn’t take away the pain, it can be so beautiful too, at the same time.”

Along with in-home euthanasia services, Peaceful Passing offers quality of life assessments, aftercare/memorialization services and pet loss support. 

“I worked in general practice for about seven years. I was getting a little burnt out trying to figure out what part of my work was bringing me the most joy, what felt most rewarding and what made me feel like I was making a difference for families and their pets,” Dailley said. 

“It didn’t make sense to me that it was euthanasia, but it was. And I thought, how can I do this better? How can I offer something different where the pets don’t have to leave their homes, a place where they feel the happiest, where their families were not having to say goodbye to a pet in a busy office.”

in 2014, after attending a vet conference and hearing about mobile in-home care, Dailley was instantly inspired.  

“People I talked to said it would never work. But I believed that it would. I really navigated this all on my own. It was the first of its kind in the area, and it’s been 10 years now,” Dailley said. 

“It’s so wonderful for me to be able to make these connections with families, to get a hug, to get a thank you and to know that we’ve made an impact. I think this is what I’m meant to be doing. It has been so rewarding.”

Dailley says if a pet can stay at home, they avoid having to travel to a busy vet clinic. 

“This can be stressful for any pet as well as the person driving the vehicle. They will be under a lot of emotional stress,” Dailley said. 

“The pet and the people often feel so much more comfortable at home. We give them all of the space and time that they need. We don’t judge. We just want people to have the experience.”  

The ways in which people deal with grief can be so different from one person to the next. 

“We are just here to be present and hold space for that,” Dailley said. 

“We also let people choose where they want to be situated. Maybe the pet has a favourite location in the backyard or on the bed. We will do whatever the client wants. The only thing we can’t do is meet at a local park or trail. We want it to be private.” 

Peaceful Passing works with various animals including dogs, cats and smaller animals such as rabbits, birds, hamsters and rats. 

“A lot of people want to have their friends and family members present, almost as a celebration of life. Then they can all be together after the event and support each other. That can’t happen in a clinic situation. There’s just not enough space,” Dailley said. 

“I’ve also had situations where there was a pastor with a ceremony or service. There have been people with all kinds of different religious ceremonies.” 

Lahaie says that one last trip to the vet’s office would have been filled with anxiety for both Simon and her family. 

“It would have been a negative experience for him and for us. I would not want his last bit of time to be filled with that kind of anxiety,” she said. 

“In some ways it might be easier to take them to the vet and be sheltered from it all, but at the same time, they are family members. It really is that kind of love. You don’t want your family to suffer, so you are willing to do the hard thing and give them the best life that they can have, and that includes how they leave this world.”

Peaceful Passing also offers cremation services and aquamation services, both through local pet aftercare companies.

“We have several pet parents who wish to bury their pet. I think in those cases, not having to transport their pet from the pet clinic makes a lot of sense. It can be very hard for them too,” Dailley said. 

Over the last 10 years, Dailley has gone on to hire more veterinarians and today, is able to offer services seven days a week. 

“I had to believe that there were other vets who would show up the same way I do, who would have that same compassion and skill level. And I made the right decision,” Dailley said.

“It’s really amazing to see how much we’ve grown and how many people and their pets we can care for now.”

Lahaie says having to say goodbye was one of the hardest decisions she’s ever had to make, but thanks to Peaceful Passing, it was done in the most beautiful way. 

“The vet who came to our house was just so compassionate and so willing to take our cue on everything. She waited for us. She allowed us to have time with Simon, on our own, before we had to say goodbye,” she said. 

“It was beautiful and peaceful. It took away the stress of a sterile and scary vet’s office.”

Lahaie says she is grateful to have had Peaceful Passing bring dignity and love to a very difficult time. 

“Simon was curled up on my lap, eating chicken and snuggling. He didn’t even feel anything. He just snuggled me,” she said. 

“Then he fell asleep, on his couch, with his family and under his favourite blanket. And he knew nothing of pain. That’s what we wanted for him.” 

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Kim Simon profile picture
Kim Simon
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It’s been a month and a half now since having to contact Peaceful Passing Home Mobility Services to help my beloved cat, Sasha over the rainbow bridge. She was exactly two months shy before her 17th birthday. It was an unfortunate but very sudden decision as my cat was declining rapidly and I could not bare to see her suffer any longer. Since it was already evening hours, I contacted Peaceful Passing with uncertainty as I’ve never done this sort of thing before and wasn’t sure it was even legit, but when they responded back quickly with very detailed information about their services, costs, etc and so on, gave me that realization that it was legit. It was fairly prompt than I expected and even though there was a cost for after hours services , it was worth it more so as Dr. Brooke had to adjust her time for an on call appointment to come to my place. The staff are very compassionate and understanding. I recommend Peaceful Passing to anyone having to make that sudden decision as I did. I cannot say whether it’s pricey or not as it’s very close to the same price as going to an in person veterinarian. I was and am satisfied with their services 100%. Thank you to the Peaceful Passing team for all of your support during my difficult time. Sasha: Oct. 10, 2009- Aug. 10, 2026.
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Farah Jazuli
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It’s taken me a while to do this review … it’s a bit strange to review one of the worst days of my life but I know looking at the reviews helped me when the decision had to be made. I lost my soul cat and it was a devastating experience but Dr. Graham was patient, compassionate and empathetic. She gave us the time and space to say to goodbye and showed us nothing but kindness. She communicated with me before her arrival and helped reduce as much of the anxiety surrounding what was to come as possible. She let me hold him, and reassured me it was the right decision to make. Afterward, communication around his remains was also very good and we had his ashes within a week. I’m sorry for anyone reading this review, who’s facing such a difficult choice but peaceful passing was there for us and I’m so glad for it.
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Lori Rule profile picture
Lori Rule
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Thank you for your compassion and empathy at such a devastating time. Dr Hooper was wonderful, explained the process well, and was gentle with my girl. Being able to send her in peace in a place of comfort for her was incredibly important, and I appreciate the care given at every step of the way. I was given as much time as I needed to say goodbye. Thank you.
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Kathy D profile picture
Kathy D
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We are so grateful to Peaceful Passing and Dr. Suzanne Gallant for the compassion and kindness shown to our family when it was time to say goodbye to our beloved 20-year-old cat, Tibby. Making that decision was incredibly difficult, but being able to have Tibby at home, in the place where she felt safe and comfortable, made an unbearably sad day a little easier. Dr. Suzanne was incredibly gentle, patient and compassionate. She took the time to explain the entire process to us and never made us feel rushed. We all sat together on my bed with Tibby, and everything was handled with such calmness, dignity and care. It was so peaceful, and we were able to surround Tibby with love in her own home as we said goodbye. We will always be grateful to Dr. Suzanne for making Tibby’s final moments as peaceful and loving as we could have hoped for. I would wholeheartedly recommend Peaceful Passing to anyone facing the difficult decision of saying goodbye to a beloved pet.
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Courtney Seperack profile picture
Courtney Seperack
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The care and compassion that these individuals show while transitioning to end of life with a pet is truly exceptional. I couldn't recommend this company enough.
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Cate Welsh profile picture
Cate Welsh
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Dr Kirsten Graham was professional, compassionate and so kind when she came to our home. My son says she should be paid a million dollars for what she does and how wonderfully she does it. Thank you so much. Highly sensitive, kind and I so recommend this service. A dignified death for our wonderful Sadie.
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Danielle Garcia profile picture
Danielle Garcia
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I’m glad I had your services, since I contacted you I felt that you cared, deciding for Euthanasia of your loved dog is tough and you made it so smooth as it’s a stressful moment. I’m glad doctor Kirsten came she was so kind and helpful for us to go over this moment. I’m glad I could give this end to Sanji he deserved it.
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Diana Duculet
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The service was a true blessing given the condition of our beloved kitty. Not having to put him to another drive to the vet was a relief. We weren't sure of the date because the condition was evolving in his last few days, and the people at Peaceful Passing were very understanding. We managed to get an appointment the morning we decided it was time. Dr. Shanna was very gentle and compassionate through one of our worst times. Thank you.
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Carly Kuntz
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Peaceful Passing and Dr. Shanna made saying goodbye to our baby boy, Banx (a 12-year-old Rhodesian Ridgeback with cancer) as peaceful as it could be. It was a devastating loss for us, but they made the process easy and smooth. They were very responsive prior to and flexible. The doctor herself was patient and kind and empathetic. We are still so sad, but at least he passed at home, in his favourite spot, with his loved ones with him, with his head cradled in my arms. Thank you so much Dr. Shanna and team. <3
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Teresa Ferreira
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We are so grateful for the compassionate and caring service we received during one of the most difficult days of our lives. Dr. Shanna was incredibly kind, patient, and gentle with our girl. She took the time to explain everything and gave us the privacy and time we needed to say our final goodbye afterwards. We never felt rushed. Thank you for treating Kona and our family with such kindness and dignity. Ferreira Family
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